Frequently Asked Questions
Find answers to your questions about our donor and recipient services.
Frequently Asked Questions (FAQ)
Yes. We work only with clinics and services that follow national laws and ethical standards (e.g. HFEA in the UK). Regulations differ by country, so we always ensure compliance wherever you are.
Yes. We can arrange shipping of samples and coordinate with clinics internationally, always in line with local laws.
Privacy is at the core of our platform. For DIY matches, recipients can search for donors, but they cannot contact them directly. Instead, a request comes to our team first. We then reach out to the donor to confirm if they are happy to connect. Only if the donor agrees do we open the secure chat feature between the two parties. This ensures donors stay in control and that no unwanted contact takes place.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
We take data protection seriously. Find My Donor is fully compliant with GDPR and other relevant privacy laws, ensuring that both donors and recipients are protected.
All personal information is stored securely and never shared without consent.
Donors control what information is visible on their profiles.
Recipient details are only shared with a donor once both sides agree to connect — and even then, it happens through our secure system.
All data is encrypted and managed in line with strict regulatory standards.
Our commitment is simple: to give donors and recipients complete peace of mind that their privacy and confidentiality are always safeguarded.
Traditional banks are clinical databases of "stock." We are a community. We believe in human-first connections where donors and recipients self-register and drive their own outcomes. You aren't picking from a menu; you are connecting with a person based on mutual respect and shared goals.
Absolutely. We use advanced encryption and strict verification methods. Your private contact details are never visible on your profile. Communication only happens through our secure internal chat once a connection is mutually agreed upon.
Do you have more questions?
We are here to assist you with any inquiries you may have, so feel free to contact us at your convenience!
Once you find a profile that resonates with you, you send a "Connection Request." Our admin team notifies the donor. If the donor feels you are a good match and accepts the request, the secure chat feature will open for both of you.
Yes. Because our donors self-register from across the globe, our community is diverse. You can use our search filters to find donors who share your heritage, values, or physical traits.
If you have highly specific requirements or are struggling to find a match through the self-match process, we recommend visiting thedonorbank.com for a bespoke, global search managed by specialist recruiters.
We provide the platform for the connection and offer expert guidance on your next steps. However, the actual medical procedures and legal agreements are typically handled through your chosen fertility clinic or legal counsel.
Do you have more questions?
We are here to assist you with any inquiries you may have, so feel free to contact us at your convenience!
When you register on FindMyDonor, your profile is visible to our verified recipient community. However, you remain in total control—no one can contact you directly until you have reviewed their request and chosen to accept it.
Yes. You define the terms of your gift. Whether you want to be an Anonymous donor, Open-ID, or even a Co-parent, you set those preferences on your profile so you only receive requests from recipients looking for the same thing.
No. Registration and profile creation for donors are completely free. Our goal is to make it as easy as possible for you to make a life-changing impact.
A private chat opens between you and the recipient. This is your space to get to know each other, discuss expectations, and decide if you want to move forward. You can choose to end the connection at any time if it doesn't feel like the right fit.
Do you have more questions?
We are here to assist you with any inquiries you may have, so feel free to contact us at your convenience!
Need support with your donor search?
Call us and let our donor search specialists
help you.
